CCNP Collaboration - CLCOR

*Instructor-led Classroom Training &
*Instructor-led Online / Hybrid Training

Implementing Cisco Collaboration Core Technologies (CLCOR 350-801)

Course Content

Infrastructure and Design

  • Describing the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Licensing (Smart, Flex)
  • Sizing
  • Bandwidth
  • High availability
  • Disaster recovery
  • Dial plan
  • Security (certificates, SRTP, TLS)
  • QoS
  • Describing the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
  • Configuring these network components to support Cisco Collaboration solutions
  • DHCP
  • NTP
  • CDP
  • LLDP
  • LDAP
  • TFTP
  • Certificates
  • Troubleshooting these network components in a Cisco Collaboration solution
  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • NTP
  • LDAP integration on Cisco Unified Communications Manager
  • Explaining these components to support Cisco Collaboration solutions
  • SNMP
  • DNS

Protocols, Codecs, and Endpoints

  • Troubleshooting these elements of a SIP conversation
  • Call set up and tear down
  • SDP
  • DTMF
  • Identifying the appropriate collaboration codecs for a given scenario
  • Configuring codec negotiations
  • Deploying SIP endpoints
  • Manual
  • Self provisioning
  • Bulk Administration Tool (BAT)
  • Troubleshooting collaboration endpoints

Cisco IOS XE Gateway and Media Resources

  • Configuring these voice gateway elements
  • DTMF
  • Voice translation rules and profiles
  • Codec preference list
  • Dial peers
  • Configuring ISDN PRI/BRI
  • Troubleshooting ISDN PRI/BRI
  • Configuring and verifying the MGCP
  • Identifying the appropriate media resources for a given scenario (hardware and software)

Call Control

  • Describing the Cisco Unified Communications Manager digit analysis process
  • Implementing toll fraud prevention on Cisco Unified CM
  • Configuring globalized call routing in Cisco Unified CM
  • Route patterns (traditional and +E.164 format)
  • Translation patterns
  • Standard local route group
  • Transforms
  • SIP route patterns
  • Describing Mobile and Remote Access (MRA)


  • Describing problems that can lead to poor voice and video quality
  • Latency
  • Jitter
  • Packet loss
  • Bandwidth
  • Describing the QoS requirements for these application types (voice and video)
  • Describing the class models for providing QoS on a network
  • Class model
  • Class model
  • QoS Baseline model (11 Class)
  • Describing the purpose and function of these DiffServ values as it pertains to collaboration
  • EF
  • AF41
  • AF42
  • CS3
  • CS4
  • Describing QoS trust boundaries and their significance in LAN-based classification and marking
  • Describing and determining location-based CAC bandwidth requirements
  • Configuring and verifying LLQ (class map, policy map, service policy)

Collaboration Applications

  • Configuring Cisco Unity Connection mailbox and MWI
  • Configuring Cisco Unity Connection SIP integration options to call control
  • Describing Cisco Unity Connection call handlers
  • Describing Cisco Unified IM&P protocols and deployment
  • XMPP
  • High availability
  • Deploying Cisco Jabber on premises

Target group
Network Administrators
Network Manager
Network Designer
Project Manager
Network Technician
System Engineers


Event Properties

Event Date 20-11-2023 9:00 am
Event End Date 24-11-2023 5:00 pm
Individual Price 3.150,00€
Durch die Kursteilnahme erhalten Sie 64 Cisco Continuing Education Credits (CE)
Training Location IPnetON GmbH, Berlin / Onsite
Examen Pearson Vue Examen 350-801
Preis 400,-€ (exkl. MwSt.)
zzgl. Bearbeitungsgebühr 20,-€

IPnetON GmbH

Lahnstr. 19-21, 12055 Berlin,
Phone: +49 (0)30 6805 6806
Fax: +49 (0)30 6822 4864